SUNLUX IOT Technology (Guangdong) Inc. (ESL management) respects and protects the personal privacy of all users of the service. In order to provide you with more accurate and better services, your personal information will be used and disclosed in accordance with the provisions of this Privacy Policy. This information will be treated with a high degree of diligence and prudence.
Except as otherwise provided in this Privacy Policy, this information will not be disclosed or provided to third parties without your prior permission. We will update this privacy policy from time to time. When you agree to the ESL management (hereinafter referred to as APP) service use agreement, you are deemed to have agreed to the entire content of this Privacy Policy. This privacy policy is an integral part of the service usage agreement.
Everyone has different privacy concerns, and our goal is to make it clear what information we collect so you can make informed choices about how it is used. The basic function of this App is to operate the price tag device, and it is necessary to collect your personal information. If you do not agree to the collection of the following information, you will not be able to use the functions of this App.
1) Based on the personal information provided by the APP, personal data will only be transferred within the scope of your personal authorization. Furthermore, we only collect the data we need to maintain the services our company provides to you.
2) Read phone status and identity
We need to read your identity and mobile phone status. We will not collect or store the requested data. We can only identify it through the device to adapt our multi-language and better serve you.
3) Request input method service
We need to request input method services in order to switch languages according to different countries and regions.
4) Allow the program to discover and connect to the device
You need to request permission for the mobile device to discover and identify the device in order to achieve remote operation on the mobile terminal. If you bind the device by scanning the QR code, we need to obtain permission to access your camera. If you bind the device through NFC, you need your permission We use your client’s NFC function permissions.
5)Network communication
a) Check network connection
b) Full network access
6) When you use APP network services or visit APP platform web pages, APP automatically receives and records your information, including but not limited to your mobile network information, IP address, WiFi access point, operating system version, software version, Language used, date and time of access, software and hardware feature information, device settings, device environment, MAC address, IMEI, IDFA and other device identifiers and other software and hardware feature information, web page records you need and other data.
7) Access to the album video when you modify the product image; if you want to modify the product image, you need the user's permission. With the user's permission, the product image can be modified.
8) Control vibration
9) System tools: modify system settings
10) Set the screen orientation to horizontal or vertical display;
11) We will not provide, sell, rent, share or trade your personal information to any unrelated third party unless we obtain your permission in advance, or the third party and our APP provide services to you individually or jointly, and in the service Upon completion, it will be prohibited from accessing all such materials including those previously accessible;
12) No third party is allowed to collect, edit, sell or disseminate your personal information for free by any means. If any user engages in the above activities, once discovered, our company has the right to immediately terminate the service agreement with the user;
13) Information disclosure Under the following circumstances, your personal information will be disclosed in whole or in part according to your personal wishes or legal provisions.
a) Disclose to third parties with your prior consent;
b) In order to provide the products and services you require, your personal information must be shared with third parties;
c) Disclose to third parties or administrative or judicial agencies in accordance with the relevant provisions of the law or the requirements of administrative or judicial agencies;
d) If you violate relevant laws, regulations, this service agreement or related rules, you need to disclose it to a third party;
e) If you are an intellectual property complainant and have filed a complaint, disclose it to the respondent at the request of the respondent so that both parties can handle possible rights disputes.
f) In a transaction created on the APP platform, if any party to the transaction fulfills or partially fulfills the transaction obligations and makes a request for information disclosure, our APP has the right to decide to provide the user with the contact person of the counterparty.
g) Other disclosures deemed appropriate in accordance with laws, regulations or website policies
23)Information storage and exchange
a) The information and materials collected by the app about you will be stored on the servers of the app and/or its affiliates. These information and materials may be transferred to your country, region or overseas where the app collects the information and data and be stored overseas. be accessed, stored and displayed;
b) Read the contents of your SD card
24)Information security
Please keep your username and password information properly to ensure that your information is not lost to prevent the information we save from being accessed, tampered with, disclosed or destroyed without authorization. Please also note that there is no " "Complete security measures";
25) When using APP network services for online transactions, you will inevitably disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. Please protect your personal information properly and provide it to others only when necessary. If you find that your personal information has been leaked, especially your username and password, please contact the relevant personnel immediately so that appropriate measures can be taken;
26) Unique application number
Some services include unique application numbers. This number is sent along with installation-related information (such as operating system type and application version number) when you install or uninstall related services or when these services periodically communicate with our servers (such as automatic updates to software) to the application platform;
27) Does not contain unauthorized copyrighted content
28) No dangerous download links or buttons
29) There are no deceptive or disruptive advertisements, advertisements that interfere with the device functions of the application, or advertisements with inappropriate content. Any advertisements placed in the application will be regarded as part of the application by the application platform;
30) The APP is used with price tag equipment. When using the APP, some of your necessary personal information may be obtained to provide related basic services.
Camera permissions: Enable camera permissions to allow this app to use the camera. You can bind or unbind the device by scanning the barcode.
NFC permission: Enable NFC usage permission and allow this application to use NFC. You can use the NFC function to identify the device ID to bind and unbind the device.
Bluetooth permission: Enable Bluetooth usage permission and allow this application to use Bluetooth. You can use the Bluetooth function to configure device WIFI, brightness, volume, and polling cycle.
Album permissions: Turn on the photo album permissions to allow the app to read the storage device. You can use the local photo album on your phone.
31) The App accesses the third-party SDK directory. In order to ensure the realization of App-related functions and the safe and stable operation of the application, we may access the software development kit (SDK) provided by third parties and related parties to achieve related purposes.
We will conduct strict security monitoring on the software tool development kit (SDK) used by partners to obtain information to protect data security. The relevant third-party and related party SDKs we access are listed in the directory.
Please note that third-party SDKs may have certain changes in data processing types due to version upgrades, policy adjustments, etc. Please refer to their official instructions.
Integrated SDK
1. ML KIT SDK (com.google.mlkit)
Purpose of use: Recognize barcodes and QR codes
Types of data collected: Unique identifiers, browser type and settings, device type and settings, operating system, mobile network information (including carrier name and phone number), and app version number
ML KIT SDK official privacy policy: https://developers.google.cn/ml-kit/terms
32) The personal information we collect and generate within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China and does not involve cross-border transmission.
If your relevant personal information is processed cross-border in the future and it is really necessary to transfer relevant personal information collected within the country to overseas institutions, we will do so in accordance with the provisions of laws, administrative regulations and relevant regulatory authorities. And we will ask for your consent and permission again before transferring data across borders. At the same time, we make sure to detail the location and purpose of data transfer in our privacy policy so that you always know where your personal information is stored. At the same time, we will adopt corresponding encryption, anonymization and other technologies to ensure that your personal information is adequately protected during transmission.
33) How we protect your personal information
a) We have used security measures that comply with industry standards to protect the personal information you provide to prevent data from unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonably feasible measures to protect your personal information.
b) We have obtained the following certifications:
c) Our data security capabilities:
d) We will take all reasonably feasible measures to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless an extension of the retention period is required or permitted by law.
e) The Internet environment is not 100% secure, and we will try our best to ensure or guarantee the security of any information you send us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear corresponding legal liability.
f) After an unfortunate personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and you can prevent and reduce the risk on your own Advice on risks, remedies for you, etc. We will promptly notify you of the incident-related information through emails, letters, phone calls, push notifications, etc. When it is difficult to inform the personal information subjects one by one, we will issue announcements in a reasonable and effective manner. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.
34) How we process children’s personal information
This APP is mainly for adults. Children should not create their own personal information subject accounts without the consent of their parents or guardians. When collecting children's personal information with parental consent, we will only collect personal information from children when permitted by law, with explicit consent from parents or guardians, or when necessary to protect the children. use or publicly disclose this information. Although local laws and customs may define children differently, we consider anyone under the age of 14 to be a child. If we discover that we have collected personal information from children without first obtaining verifiable parental consent, we will seek to delete the data as quickly as possible.
We will only store your personal information for the minimum period necessary for the purpose of this policy and the time limit required by laws and regulations.
If we stop operating products or services, we will promptly stop collecting your personal information, notify you of the cessation of operations in the form of one-by-one delivery or announcements, and delete or anonymize the personal information we store.
35) How to contact us
If you have any questions, comments, suggestions or complaints about our privacy policy and the processing of your personal information, please contact us through the following methods.
Contact email: eng@xl-scan.cn
Under normal circumstances, we will respond to your request within 15 working days.
change
Our privacy policy is subject to change at any time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any changes to our Privacy Policy. For major changes, we will also provide a more prominent notice (including for some services, we will send a notice via email explaining the specific changes to the privacy policy).
The update date of this policy version is May 28, 2024, and will officially take effect on May 28, 2024.